STEP 1 Locate your meter. It is usually located inside your home where the service line enters the house.
STEP 2 On the face of the meter, there is a large dial and a display of numbers. This is your meter reading. Read the number display from left to right. Be sure to include the stationary zero.
Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons during a billing period. Compare that reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based.
If your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us to assist you in determining the problem. Ignoring the problem could result in a larger charge later on to adjust an incorrect reading.